Privacy Policy


Lucido Fine Jewelry will occasionally update its privacy statement to reflect company and customer feedback. If you have questions or concerns about policy changes, you should first contact the Lucido Fine Jewelry customer service department at customer-service@lucidojewelry.com or 800-814-7937.

How we use the information you provide

Lucido Fine Jewelry may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. Lucido Fine Jewelry collects that information in order to:

  1. Process an order;
  2. Verify your identity for payment authorization;
  3. Contact you regarding your order status;
  4. Ship your order to you;
  5. Send you sales & promotion notification (if you request);
  6. Generate aggregate (not customer specific) statistics.
Once Lucido Fine Jewelry gathers your name and address, this information will then be used to authorize your credit card and verify your order for fraud prevention. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Lucido Fine Jewelry will not share customer shopping and buying information or patterns with any third party or any person or company outside of the Lucido Fine Jewelry company.

Security

Lucido Fine Jewelry is committed to protecting the privacy of your personal information. To protect the information you send from your computer to Lucido Fine Jewelry's e-commerce system, this information - including your credit card number, name, and address - is encrypted using Secure Sockets Layer (SSL) software. Only parties responsible for processing your order have access to your credit card and bank information.

Technology

"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. With cookies enabled, the Lucido Fine Jewelry Web site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners. Lucido Fine Jewelry does not use cookies to store or collect any personal information such as names, addresses, or payment information. If you do not wish to have cookies enabled, you are still free and welcome to shop with us.

Other Provisions

Customers may update their billing or shipping information by contacting customer service via the phone number or email address listed above. Lucido Fine Jewelry's content and programming is not directed at children in any form or way and Lucido Fine Jewelry does not collect any type of information on or about children.

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